1. Refund Guarantee

We offer a 7-day refund guarantee for all new subscribers.If you are not satisfied with our service within 7 days of purchase, you may apply for a full refund.

2. How to Apply for a Refund

To apply for a refund, 请在initial purchase后的7D内发送邮件至 support@transatlas.co.Please provide the following information in the email:

• Your account email address
• Order number or purchase receipt
• Reason for refund（optional, 但helps us improve our service）

3. Refund Processing

Refunds will be processed after we confirm your的refund request, be returned to your original payment method.Refund processing usually takes 5-10 business days, The actual time depends on your payment provider.

4. Non-Refundable Items

The following cases are not covered byRefund Policythis policy:

• Subscription renewals:本Refund Policydoes not apply toSubscription renewals.Renewal payments are non-refundable.
• After 7 days:Refund requests made after 7 days of initial purchase will not be accepted.
• Violation of Terms of Service:Users whose accounts have been suspended or terminated due to violation of our Terms of Service, are not eligible for refunds.

5. Contact Us

If you have any questions aboutRefund Policyany questions about, please contact us through the following methodsContact Us:

support@transatlas.co

Last Updated:June 25, 2026